Frequently Asked Questions

Find clear answers about appointments, consultations, booking, and how Happy Clinic works before you get started.

No. A GP referral is not required for private consultations. However, with your consent, we can share clinical summaries with your GP where appropriate.

We are open Monday to Friday, 9:00 AM to 5:00 PM. Weekend hours may vary on holidays.

Appointments take place via secure video consultation. You will receive instructions before your appointment on how to join. Consultations can be accessed from a phone, tablet or laptop.
Yes. Happy Clinic uses a secure clinical management system to manage appointments, medical records and communication in accordance with UK data protection legislation and professional standards.

You can contact support by email at support@test.com

or call 01234 567890. We usually reply within 24 hours.


Medication may be recommended where clinically appropriate following assessment. Treatment does not automatically mean medication and is tailored to individual needs.
Happy Clinic provides psychiatric assessment and medical management. We do not provide psychological therapy directly, but we may recommend appropriate therapy options where relevant.
Where clinically appropriate, we can complete Shared Care Agreement requests for Adult ADHD treatment. Acceptance of shared care is at the discretion of your GP.
Appointments are usually available within days, subject to availability.
You may receive a clinical summary following your consultation. With your consent, this can be shared with your GP. Follow-up appointments can be arranged if required.
No. Happy Clinic is not an emergency or crisis service. If you are at immediate risk or require urgent assistance, please contact emergency services, NHS 111, or your local crisis team.
An initial psychiatric assessment typically lasts between 45 and 60 minutes.
It can be helpful to have a list of your current medications, any previous mental health diagnoses, and a summary of your main concerns. You should also ensure you are in a private, quiet space for your consultation.
You may request a clinical summary following your appointment. Full medical records are managed securely through our clinical system and can be accessed in accordance with data protection regulations.
Appointments can be rescheduled subject to our cancellation policy. We require advance notice to avoid cancellation fees. Please refer to our terms for full details.
No. Happy Clinic currently provides services only to adults aged 18 and over.
We do not provide Fit Notes. Please contact your GP if you require one.
No. We do not provide medico-legal reports or court reports.
Yes. Where possible, follow-up appointments are arranged with the same Consultant Psychiatrist to support continuity of care.
Shared Care Agreements are subject to GP approval. If shared care is declined, we can discuss alternative private prescribing arrangements where appropriate.

All consultations are conducted by GMC-registered Consultant Psychiatrists with experience in NHS.

Your information is stored securely within our clinical management system and handled in accordance with UK data protection legislation, GDPR requirements and professional standards.

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